Customer data can be imported into Umbrella Faces. This is the case upon activation (data migration) for example, enabling you to work with the current data. Data can also be exported from Umbrella Faces very easily in list format.
Umbrella Faces allows travel profiles to be created and modified. All changes are effective immediately in the relevant GDS, Self-Booking-Tool and/or internal database.
Umbrella Faces provides a range of specific (bi-directional) interfaces,
|GDS||>>>||Amadeus, Galileo, Sabre*|
|Self Booking Tools||>>>||AeTM, Cytric, Concur*|
|HR systems||>>>||SAP HR|
|Customer-specific CRM tools|
|Email Exchange Server|
Umbrella never stands still! Our products are continuously developed and adjusted to the current market situation. These regular updates are included in the basic price of all our applications.
Umbrella software operates via a central server in a professional computer centre. Data is backed up daily. So you don’t have to worry about the operation of the software.
Our hosting partner (in Switzerland) is ISO 27011 certificated and guarantees consistent information sequrity. Protecting of credit card information is PCI DSS compliant.
Your Umbrella First-Aid Crew always has an open ear for your concerns. We are just as enthusiastic about minor problems that pop up from time to time as we are about strategic issues on data security. We offer quick help over the telephone or by email – for more complex questions, we can arrange remote access to your desktop.
Telephone support by an Umbrella expert.
Support via email by an Umbrella specialist.
Help via remote access by an Umbrella professional.